Director of Operations, Marketing and Development

Southern California Children’s Chorus

Position Description: Director of Operations, Marketing & Development

June 2026  ·  www.sccchorus.org

Mission

Enhancing children’s lives through distinguished choral music education and world-class performance.

Position Summary

The 3-time Emmy award-winning Southern California Children’s Chorus (SCCC) seeks a Director of Operations, Marketing & Development to lead day-to-day operations on a newly modernized, largely automated platform and to drive growth through enrollment, marketing, and fundraising. With routine administration handled by automated systems, volunteers, and paid help, the role concentrates on the work that grows SCCC’s reach and resources.

Above all, this is a relational role. Its success depends less on any system than on a warm, personable, and genuinely engaging individual who can build trust with — and lovingly steward — the relationships that animate SCCC: parents, choristers, volunteers, faculty, our hosts at St. Andrew’s Presbyterian Church, vendors, performance partners, donors, the Founding Artistic Director, and the President.

Reporting & Working Relationships

Reports to the President and works in close partnership with the Founding Artistic Director. Works with the artistic and music faculty, supervises a corps of parent volunteers, and coordinates with the organization’s CPA, vendors, and the St. Andrew’s host staff. May supervise part-time or contract staff as SCCC grows.

Key Responsibilities

Operations Stewardship & On-Site Presence

• Own the member-operations platform — rosters, registration, billing, communications, attendance, and events.
• Oversee tuition billing and collection, including need-based scholarships and overdue accounts.
• Ensure each rehearsal day is scheduled, set up, and staffed.
• Be present at most performances to oversee reception, supervision, and safe release of children (see Compliance).
• Keep the seasonal music-preparation cycle on track with faculty, with music folders ready for the first rehearsal.
• Maintain the operations calendar.
• Oversee ticketing and front-of-house for self-produced concerts with trained help.
• Serve as the central, responsive point of contact for families, faculty, and volunteers.

Faculty & Host Relationships

• Partner with the faculty: present the annual calendar, share monthly attendance, and help secure accompanists.
• Steward the St. Andrew’s rehearsal facility and performance venue relationship: book concert dates well ahead, coordinate sound, janitorial, and property management, and schedule concert-week stage rehearsals.
• Field third-party performance inquiries: gather details, help set the fee, arrange logistics, and brief faculty.

Marketing, Growth & Enrollment

• Run marketing, public-relations, and advertising to grow enrollment and paid gigs.
• Build relationships with schools and community organizations for awareness and recruitment.
• Capture and manage a content library (video, audio, photography) for social media and marketing.
• Grow concert audiences and drive chorister retention and re-enrollment.

Fundraising & Development

• Build a unified donor program in a single CRM — cultivation, acknowledgment, stewardship, and annual giving.
• Pursue grants and cultivate community, corporate, and sponsorship support.
• Partner with the President and Founding Artistic Director on major gifts and a strategy to grow contributed revenue.

Volunteer & Staffing Program (high priority)

• Build a deliberate volunteer model — small, specific, time-boxed roles; recruitment at registration; checklist training; and recognition. Reversing a recent decline in volunteer engagement is a priority.
• Manage a staffing layer that blends volunteers with modest hourly paid help so rehearsals and performances are reliably covered.

Compliance & Risk

• Safeguard children: maintain a safe environment for the drop-off, supervision, and release of minors, and uphold mandated-reporter, background-check, and training obligations.
• Keep every chorister’s California Entertainment Work Permit current, and meet consent/media-release and insurance obligations.
• Uphold data-privacy practices appropriate to a children’s organization.

Financial Coordination

• Own and run QuickBooks — day-to-day bookkeeping, accounts payable, and reconciliation. Once the chorister platform is integrated with QuickBooks, regularized transactions such as tuition flow automatically, leaving a manageable residual of irregular invoices. Work with the CPA on filings and year-end, and support board reporting and the annual budget.
• Prepare and initiate payments without check-signing authority — the President or Founding Director signs.

Qualifications

Required

• A warm, personable, and genuinely engaging presence — the relational disposition to build trust with children, parents, faculty, and partners is the single most important attribute for this role.
• A self-starter who balances autonomy and initiative with prudence, upward communication, and informed consent.
• Three or more years in nonprofit operations, program administration, development, or marketing — ideally spanning more than one.
• A record of accomplishment in process improvement and organizational development.
• Marketing and communications capability: campaigns, social media, and content.
• Hands-on experience with QuickBooks, plus fluency with modern cloud software and openness to automation and AI tools.
• Strong organization and follow-through, with sound judgment and discretion around sensitive information about minors and families.

Preferred

• Fundraising or development experience: donor cultivation, grant-seeking, or events.
• Familiarity with CRM, email-marketing, and registration/billing platforms.
• Affinity for music, the performing arts, or youth education.
• Spanish or other language skills.

Success Measures — First 12 Months

• The member operations platform is running smoothly, with families self-serving for registration, payments, and permits.
• Rehearsals and performances are reliably staffed and warmly run.
• A systematic development function established: a donor system in place and contributed revenue rising year over year.
• Increased chorister enrollment and retention, and a growing prospect pipeline.
• An active, sustainable volunteer-and-paid staffing corps, with compliance current.

Terms

• Full-time (1.0 FTE), exempt.
• Primarily remote / work-from-home for administrative duties; on-site every Tuesday, 3:45–7:15 p.m., for rehearsals at St. Andrew’s Presbyterian Church in Newport Beach, plus episodic performances.
• Reachable to faculty by email on weekdays and to the President and Artistic Director by phone roughly 8 a.m.–6 p.m.
• Academic-year rhythm with a less structured summer schedule; some evening and weekend work.
• Compensation: $80,000 annually. Healthcare benefits negotiable.